Jive Software
All Systems Operational
Amsterdam (AMS) Datacenter ? Operational
Phoenix (PHX) Datacenter ? Operational
AWS US Region Operational
AWS EU Region Operational
AureaWorks ? Operational
Cloud Search ? Operational
Cloud Analytics ? Operational
Jive Video ? Operational
Bunchball ? Operational
Streamonce Operational
Jive Rewards ? Operational
R2E2 EU Region ? Operational
R2E2 US Region ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2019

No incidents reported today.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019
Resolved - European customers with Jive Cloud instances on AWS EU Central region service is normal. We sincerely apologize for the inconvenience this has caused.
Jul 15, 10:51 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 07:32 PDT
Identified - We are aware that Jive European customers with instances in AWS EU Central Region are facing access errors. We are actively working to isolate and resolve the situation. We will continue to share an update every 30 minutes until the problem is resolved. We sincerely apologize for the inconvenience.
Jul 15, 06:52 PDT
Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Resolved - Cloud Analytics Partial Component Outage, impacting Metrics and CMR problem was fixed. We sincerely apologize for the inconvenience this has caused.
Jul 10, 13:21 PDT
Monitoring - Our team fixed the issue impacting Cloud Analytics on Jive US Customers with Cloud and Hosted instances on AWS US-East and PHX Datacenter. We will actively monitor the environment during next hours. We sincerely apologize for the inconvenience this has caused.
Jul 10, 09:02 PDT
Identified - We are aware that some Jive US Customers with Cloud and Hosted instances on AWS US-East and PHX Datacenter are having Cloud Analytics Partial Component Outage, impacting Metrics and CMR. Our team has isolated and identified the issue. At this moment we are planning the best course of actions to resolve the problem.
We will continue to share an update every 1 hour until the problem is resolved. We sincerely apologize for the inconvenience.
Jul 10, 07:04 PDT
Jul 9, 2019
Resolved - Jive European Customers with Cloud instances on AWS EU-Central faced partial outage while trying to access their community starting approximately at 6:27 PM PDT. Our team fixed the issue impacting our Jive European Customers at approximately 9:27 AM PDT. We sincerely apologize for the inconvenience this has caused.
Jul 9, 18:27 PDT
Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.