The issue impacting the Doc-Converter EU Service is restored. We sincerely apologize for the inconvenience.
May 10, 12:26 PDT
Our team actions restored the Doc-Converter Service in EU used by Jive EU Cloud Customers. We will continue to monitor the environment in the next hours.
May 10, 08:56 PDT
Our team continues to work on the fix for the issue causing Doc-Converter Service in EU region Outage affecting Jive Cloud EU Instances. We will share an update once this gets resolved.
May 10, 07:35 PDT
Our team identified the issue causing Doc-Converter Service in EU region Outage affecting Jive Cloud EU Instances and we are working to fix it. We will share an update once this gets resolved.
May 10, 05:30 PDT
We are aware that Doc-Converter Service in the EU region is not working properly. Customers with instances in AWS EU Region are facing this service outage. We are actively working to restore the service. We will continue to share an update until the problem is resolved.
May 10, 03:35 PDT