Jive Software
All Systems Operational
Phoenix (PHX) Datacenter   ? Operational
Amsterdam (AMS) Datacenter   ? Operational
AWS US Region   Operational
AWS EU Region   Operational
AureaWorks   ? Operational
Cloud Search   ? Operational
Cloud Analytics   ? Operational
Jive Video   ? Operational
Bunchball   ? Operational
Streamonce   Operational
Jive Rewards   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2018

No incidents reported today.

Dec 12, 2018
Resolved - Issue is confirmed to be resolved.
Dec 12, 14:59 PST
Monitoring - We completed the maintenance and we are monitoring the status.
Dec 12, 11:27 PST
Update - We confirmed that the network issue on the impacted hardware is resolved after the restart. We are applying the same on the other parts. We are also working with AWS to get the hardware / network driver to be examined and fixed.
Dec 12, 10:57 PST
Update - We identified the nodes with the network problem and we are in the process of restarting the related hardware. We will post an update in 30 min.
Dec 12, 10:23 PST
Update - We are continuing to work on the performance degradation issue. We identified the issue to be related to network performance. We'll post an update in 30 min or sooner.
Dec 12, 09:53 PST
Identified - We are aware that European customers with Jive instances on AWS are having degraded performance issues. We are actively working to isolate and resolve the situation. We will continue to share an update every 30 minutes until the problem is resolved. We sincerely apologize for the inconvenience.
Dec 12, 09:22 PST
Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.