Jive Software
All Systems Operational
Phoenix (PHX) Datacenter   ? Operational
Amsterdam (AMS) Datacenter   ? Operational
AWS US Region   Operational
AWS EU Region   Operational
AureaWorks   ? Operational
Cloud Search   ? Operational
Cloud Analytics   ? Operational
Jive Video   ? Operational
Bunchball   ? Operational
Streamonce   Operational
Jive Rewards   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2018

No incidents reported today.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018
Resolved - The problem for AWS US-based and PHX Datacenter with an intermittent connection was resolved. We will continue to monitor the environment.
Oct 16, 08:14 PDT
Update - We are continuing to monitor for any further issues.
Oct 16, 08:14 PDT
Monitoring - The problem for AWS US-based and PHX Datacenter with intermittent connection was resolved. We will continue to monitor the environment.
Oct 16, 07:49 PDT
Update - We are aware that United States customers with Jive instances on AWS or PHX datacenter are having intermittent problems to access their community. Our team has isolated a network issue. At this moment, we are actively working on the actions to resolve the issue. We will continue to provide an update until the issues are resolved. We sincerely apologize for the inconvenience this has caused.
Oct 16, 06:29 PDT
Identified - We are aware that United States customers with Jive instances on AWS or PHX datacenter are having intermittent problems to access their community. Our team has isolated a network issue. At this moment, we are actively working on the actions to resolve the issue. We will continue to provide an update until the issues are resolved. We sincerely apologize for the inconvenience this has caused.
Oct 16, 05:44 PDT
Investigating - We are aware that United States customers with Jive instances on AWS or PHX datacenter are having problems to access their community. We are actively working to isolate and resolve the situation. We will continue to share an update every 30 minutes until the problem is resolved. We sincerely apologize for the inconvenience.
Oct 16, 04:30 PDT
Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.