Jive Software
All Systems Operational
Jive Cloud US Region Operational
Jive Cloud EU Region Operational
Jive Hosted US Region Operational
Jive Hosted EU Region Operational
Jive Components US Operational
Search US Operational
Cloud Analytics US Operational
Inbox/News US Operational
Rewards US Operational
Integrations US Operational
Video US Operational
Mobile Push US Operational
Doc-Converter US Operational
Jive Components EU Operational
Search EU Operational
Cloud Analytics EU Operational
Inbox/News EU Operational
Rewards EU Operational
Integrations EU Operational
Video EU Operational
Mobile Push EU Operational
Doc-Converter EU Operational
Worx Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2021

No incidents reported today.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Resolved - Jive Cloud US issue causing intermittent access error and degraded performance was resolved. We sincerely apologize for the inconvenience.
Sep 16, 10:24 PDT
Monitoring - Our team has identified and resolved an issue causing some Jive US Cloud instances intermittent access errors and degraded performance. We will continue to monitor the environment during the next hours.
Sep 15, 08:24 PDT
Investigating - Our team is investigating an issue causing some Jive US Cloud instances intermittent access error and degraded performance. We are actively working to restore the systems. We will continue to share an update until the problem is resolved.
Sep 15, 06:53 PDT
Sep 15, 2021
Sep 14, 2021

No incidents reported.

Sep 13, 2021
Resolved - This issue has now been completely resolved. However, should you experience any unwelcome performance issues, please contact support in the normal way.
Sep 13, 00:24 PDT
Monitoring - The upgrade for Postgres was completed and we have been monitoring the performance. We are aware of one particular issue that is being resolved, however, should you experience any ongoing issues, please notify support in the normal way.
Sep 12, 05:08 PDT
Update - We have identified the issue and have implemented a fix - The upgrade is now proceeding and we are closely monitoring the activity.
Sep 11, 23:45 PDT
Identified - We are still investigating the issue and will continue to post updates.
Sep 11, 23:37 PDT
Investigating - Clients who were previously notified regarding the Postgres upgrade from 0400-1000 UTC on Sunday 12th September will have noticed a delay in the start of this upgrade window. We are urgently investigating a connection issue and will advise you of the status as soon as possible.
Sep 11, 22:58 PDT
Sep 12, 2021
Sep 11, 2021
Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.