Jive Software
Investigating - On July 28, our team identified News & Activity Streams and Inbox service Partial Outage causing a degraded performance to some Jive Cloud EU Instances. Our Engineering is dedicated to identify the cause of the outage and fix it. We will share an update once this gets resolved.
Jul 28, 11:04 PDT
Monitoring - Our team identified and fixed the issue causing News & Activity Streams and Inbox service Partial Outage causing a degraded performance to some Jive Cloud EU Instances. We will continue to the monitor environment in the next hours.
Jul 21, 08:06 PDT
Investigating - Our team identified News & Activity Streams and Inbox service Partial Outage causing a degraded performance to some Jive Cloud EU Instances. Our Engineering is dedicated to identify the cause of the outage and fix it. We will share an update once this gets resolved.
Jul 21, 07:09 PDT
Jive Cloud US Region Operational
Jive Cloud EU Region Partial Outage
Jive Hosted US Region Operational
Jive Hosted EU Region Operational
Jive Components US Operational
Search US Operational
Cloud Analytics US Operational
Inbox/News US Operational
Rewards US Operational
Integrations US Operational
Video US Operational
Mobile Push US Operational
Doc-Converter US Operational
Jive Components EU Partial Outage
Search EU Operational
Cloud Analytics EU Operational
Inbox/News EU Partial Outage
Rewards EU Operational
Integrations EU Operational
Video EU Operational
Mobile Push EU Operational
Doc-Converter EU Operational
Worx Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 28, 2021
Resolved - This issue has been resolved.
Jul 28, 11:05 PDT
Monitoring - Our team actions mitigated the issue affecting page news stream, HTML titles and images are not loading for some Jive US Cloud Customers. If you continue to face this problem, please raise a Support Ticket to have your particular case investigated. We will continue to monitor the environment in the next hours.
Jul 21, 11:58 PDT
Identified - We have identified an issue affecting page news stream, HTML titles and images are not loading for some Jive US Cloud Customers. In some cases, users might observe slowness also. We are actively working to restore the systems. We will continue to share an update until the problem is resolved. We sincerely apologize for the inconvenience.
Jul 20, 08:49 PDT
Update - We are continuing to monitor for any further issues.
Jul 20, 02:32 PDT
Monitoring - The fix has been implemented and we are monitoring performance. If you experience unexpected issues, then please report this or update existing reports in the normal way.
Jul 20, 02:17 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 20, 01:13 PDT
Investigating - We are currently investigating an ongoing outage.
Jul 19, 23:33 PDT
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Jul 20, 2021
Jul 19, 2021
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021
Resolved - This incident has been resolved - For those affected by this incident, we apologize for the inconvenience.
Jul 14, 11:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 13, 07:55 PDT
Identified - We have identified the issue and are implementing a solution.
Jul 13, 07:21 PDT
Investigating - We are aware that some Jive Cloud clients may be experiencing issues with their certificates when attempting to access their sites. We are actively investigating this and will post further updates.
Jul 13, 07:05 PDT