Jive Software
All Systems Operational
Amsterdam (AMS) Datacenter ? Operational
Phoenix (PHX) Datacenter ? Operational
AWS US Region Operational
AWS EU Region Operational
AureaWorks ? Operational
Cloud Search ? Operational
Cloud Analytics ? Operational
Jive Video ? Operational
Bunchball ? Operational
Streamonce Operational
Jive Rewards ? Operational
R2E2 EU Central ? Operational
R2E2 US East ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 26, 2019

No incidents reported today.

Apr 25, 2019

No incidents reported.

Apr 24, 2019

No incidents reported.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019
Resolved - News Streams and Inbox issue affecting Jive European Cloud customers was fixed. We sincerely apologize for the inconvenience this has caused.
Apr 16, 05:12 PDT
Update - News Streams and Inbox issue affecting Jive European Cloud customers was fixed. We sincerely apologize for the inconvenience this has caused.
Apr 16, 05:11 PDT
Monitoring - A fix has been implemented, we are monitoring the system for it's stability.
Apr 15, 16:56 PDT
Update - Our team completed 40% of the work to correct the load-balancing capacity of our R2E2 component required by News Streams, Inbox functionalities. We will continue to share an update every 1 hour until the problem is resolved. We sincerely apologize for the inconvenience.
Apr 15, 13:39 PDT
Update - Our team completed 30% of the work to correct the load-balancing capacity of our R2E2 component required by News Streams, Inbox functionalities. We will continue to share an update every 1 hour until the problem is resolved. We sincerely apologize for the inconvenience.
Apr 15, 11:43 PDT
Identified - We have identified the issue affecting News Streams, Inbox issue affecting Jive European Cloud customers. Our team is working on correcting the load-balancing capacity of our R2E2 component required by News Streams, Inbox functionalities. We will continue to share an update every 1 hour until the problem is resolved. We sincerely apologize for the inconvenience.
Apr 15, 10:20 PDT
Investigating - We continue to work to resolve an issue with Jive European Cloud customers, with instances on AWS EU, experiencing issues with News Streams and Inbox. We will provide an update as soon as we know the cause. We sincerely apologize for the inconvenience.
Apr 15, 02:28 PDT
Apr 15, 2019
Completed - The scheduled maintenance has been completed.
Apr 15, 16:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 14:01 PDT
Scheduled - Our team has isolated the problem affecting performance of some Jive European Cloud customers. Our team will execute an Emergency Maintenance today, April 14 at 11 PM CET (2 PM PDT) to resolve it. Upon the Emergency Maintenance execution some Jive European Cloud customers will not be available during 3 hours.
As soon as the maintenance is over, we will provide an update. We sincerely apologize for the inconvenience this has caused.
Apr 15, 13:44 PDT
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.