Resolved -
This incident has been resolved. Following an extended monitoring period, no recurrences have been observed.
If you face any problems, please reach out to support.
Mar 25, 06:34 UTC
Monitoring -
We identified and fixed the root cause of performance and stability issues affecting Jive users in the EU and US regions.
The services are back to normal and we are monitoring the load and performance as the notifications and requests queue is going down.
Mar 21, 14:46 UTC
Update -
We are continuing to investigate this issue.
Mar 21, 13:24 UTC
Update -
We are continuing to investigate this issue.
Mar 21, 13:24 UTC
Update -
We are continuing to investigate this issue.
Mar 21, 13:23 UTC
Investigating -
We have been made aware of performance and stability issues affecting Jive users in the EU and US regions. We are working towards a resolution and will provide further updates as they become available.
We thank you for your patience.
Mar 21, 10:07 UTC