Identified - As of 7PM UTC, we have identified an issue that has resulted in the StreetSmart Advantage app being temporarily removed from the App Store. Our business teams and development team are working together to have the app restored shortly.
In the meantime, you can still install the latest version of the app by following our guide in the following link:
Resolved -
This incident has been resolved. For any issues, please contact Support.
May 1, 07:28 UTC
Monitoring -
We have identified and replaced a faulty load balancer instance, and we can no longer reproduce the issue identified. Our team is monitoring to ensure no further trouble is seen.
Apr 30, 16:17 UTC
Investigating -
We have received reports of Users unable to receive Jobs and workers showing as Update/Location Past Due on the web portal. Our team is investigating to isolate the cause of the trouble.
Apr 30, 15:38 UTC
Completed -
The scheduled maintenance has been completed.
Apr 20, 13:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 08:30 UTC
Scheduled -
We will be undergoing some routine maintenance as we roll out infrastructure improvements. While we do not expect a customer impact customers may experience some downtime on 20th April 08.30 UTC for 5 hours.
Apr 18, 11:33 UTC